Selecting A Technician

Selecting A Service Technician

Selecting a mechanic can cause anxiety in any car owner. To make your selection easier, try these simple tips.

Remember that most mechanics are honest, dependable and willing to help you make your car last as long as possible. Base your decision on recommendations from friends or family that live in your area. Chances are, if they are able to trust him, you can too.

Check to see that the mechanic has been certified by the National Institute for Automotive Service Excellence (ASE). Take your car in for its regular maintenance. Get to know your mechanic and let him get to know you. This will help you learn to trust the person who is working on your car.

Most importantly, help your mechanic assist you by giving him concrete information about your car. Here are some sample questions.

Where is the problem or noise coming from - the front or rear? The right or left?
When does your problem or noise occur? When you are turning left or right? Braking or accelerating?
Does the problem or noise stay the same, get worse or improve in any particular situation?
Is there any other unique or pertinent information that would help the mechanic? For instance, have you just returned from a 2,000-mile trip? Have you recently hit a curb or pothole? When was the last time your car was serviced?