Lake Almanor West

AIR  AMBULANCE  SERVICE




 

Mercy Air Ambulance Service

Group Membership Plan sponsored by LAWCC Auxiliary


Mercy Air Ambulance is owned by Petroleum Helicopters, Inc., doing business as Mercy Air Ambulance based at 3775 Flight Ave., Redding, CA 96002.  The Mercy Air Membership Plan Office is located at 801-D Airport Way, Modesto, CA 95354.

Helicopter - The plan applies to use of the helicopter within a 200-mile radius of Redding. The transfer can be between hospitals or from the field to a hospital.  (Note:  The Lake Almanor basin is within about 75 air miles from Redding.)

Fixed Wing - The plan applies to the use of a fixed wing airplane within a 600-mile radius of Redding.


WHO IS ELIGIBLE

Members of the LAWCC Auxiliary may obtain a household membership for $30 per year.  Household members are full-time residents of the specified household.  The household location may be changed, and household members deleted or added, by written notice to Mercy Air.

HOW TO INITIATE SERVICE

Fixed Wing - If air ambulance transportatioon is required, notify your physician or the hospital staff of your membership and specifically request Mercy Air Ambulance Redding (Mercy Air is sometimes confused with other operators).  The approval of medical professionals is required before a flight can be authorized.

Helicopter - For between-hospital transfers, do as above. For accidents or other emergencies, call 911 to activate the emergency system. Tell the dispatcher the nature of the emergency, the location, and your phone number. Tell them you are a member of Mercy Air Ambulance.

HOW TO JOIN MERCY AIR AMBULANCE GROUP PLAN

Call the current LAWCC Auxiliary Treasurer and membership material will be provided to you.

QUESTIONS or COMPLAINTS ABOUT THE PLAN

Contact Mercy Air at 1-800-500-1260.  If Mercy Air fails to resolve the complaint to your satisfaction, contact the Department of Managed Health Care at 1-800-400-0815 or on the web at http://www.dmhc.ca.gov .


Disclaimer

The above material has been taken from information provided by Mercy Air Ambulance service and is for informative purposes only. The writers, West Almanor Community Club, or the Lake Almanor West Community Club Auxiliary accept no responsibility for the accuracy of this information nor will they be liable for any consequential, incidental, direct or indirect injury or damages arising out of the use of this material.




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